Privacy Policy

Introduction

Circle of Friends Adult Day Health Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website circleoffriendscbas.com or use our services.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or tour request forms
Subscribe to newsletters or updates
Inquire about our services
Enroll in our programs

This information may include your name, email address, phone number, mailing address, and information about your loved one seeking care.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referring website

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule tours
Process enrollment and provide our services
Send administrative information and updates
Improve our website and services
Comply with legal obligations
Protect against fraudulent or unauthorized activity

Protected Health Information

As a healthcare provider, Circle of Friends Adult Day Health Care is committed to protecting the privacy of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and California state laws.

Protected health information (PHI) collected during enrollment and care is subject to our Notice of Privacy Practices, which will be provided to participants and their families upon enrollment. Our use and disclosure of PHI is governed by HIPAA regulations and is separate from this website privacy policy.

Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as email delivery or website hosting.
For Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation.
To Protect Rights: We may disclose information to protect our rights, privacy, safety, or property.
With Your Consent: We may share your information with your consent for other purposes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve site functionality

You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt out of certain data processing

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.